Privacy Policy

When you use the Shipment Challenge or otherwise contact GRG, we may collect limited business and contact information, including your name, company, email address, and phone number when provided.

Shipment information may include origin and destination ZIP codes, pieces or pallets, weight, dimensions, commodity, current freight charge, and related shipment information you voluntarily provide.

We may also process limited request and network information needed to operate, secure, and protect the public submission workflow, including IP-related information used for abuse and rate-limit protection where available.

GRG may use submitted information to respond to shipment-review requests, evaluate transportation options and freight decisions, communicate with the submitting business or contact, operate and secure the website, maintain internal review records and audit history, and improve GRG services and workflows.

GRG may use service providers necessary to operate the website and review workflow, including hosting, database, scheduling, and transportation technology providers. GRG does not sell personal information submitted through the website.

Submitted information may be retained for as long as reasonably necessary to respond to your request, maintain business and audit records, comply with legal obligations, and operate the service.

GRG uses reasonable technical and organizational safeguards designed to protect submitted information. No method of transmission or storage can be guaranteed to be completely secure.

You may contact GRG at sales@grgsolution.com to ask about information you submitted, request a correction, or request deletion where appropriate and legally permitted.

Links on this website, including the scheduling link, may lead to third-party services with their own privacy practices. Their handling of information is governed by their respective privacy policies.

This website is intended for business use and is not directed to children.

GRG may update this policy periodically to reflect changes in the website or business practices. The effective date shown on this page identifies the current version.